Terms and Conditions

NOTE: These Terms and Conditions are supplied as a guide only. Please refer to the EU Distance Selling Directive at the website address below for information on how this affects your on line store:

http://www.hmso.gov.uk/si/si2000/20002334.htm

Payment

We accept Credit Card, Debit Card payments via Paypal, or telephone.

Cards we accept- Master Card / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Switch.

The goods will not be delivered until the customer’s funds that have been paid to Swanky Rags have cleared in full.

Order Notes

Please note that all transactions will be carried out in GBP. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. Swanky Rags monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an ‘invitation to treat’ basis and not as an ‘offer for sale’ as a result, Swanky Rags reserves the right to decline orders for bulk or high value purchases.

Delivery

Your order will be sent to you within 1 day of your payment being cleared – Special orders will be advised via email .

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

Goods described as available by special order only may not be returnable or subject to a restocking fee.

In accordance with the EU Distance Selling Directive, you are entitled to cancel non special orders at any time within 7 days of receiving your goods.  If you wish to cancel an order under these terms, first contact us for your returns number and then return your products unopened within 7 days of receiving your parcel.Ensure the packaging and goods are returned to us in “as new” condition. Damaged or used goods cannot be refunded.When the goods are received your credit card will be credited with the cost of the item returned, minus the outward postage.Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us

Please contact us at the details below:

Postal Address:
Swanky Rags
35 a Broadway,
Peterborough,
PE1 1SQ

Phone: 01733 345181
Email: info@swankyrags.co.uk
Web: www.swankyrags.co.uk

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Swanky Rags or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice.Swanky Rags owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Swanky Rags or the property of their respective owners and is protected by United Kingdom copyright laws.

Tradmarks

All trademarks that appear on this site are the property of their respective owners.